Privacy Policy

Legal notice and privacy

In this privacy statement, we explain what personal data we collect from users and how we use it. Please read these terms carefully before providing your personal data on this website.
  • Under no circumstances will data relating to the professional situation, financial situation, or privacy of any user be collected.
  • If you are under thirteen years of age and have accessed this website without your parents’ consent, you must not provide any personal data.
  • We do not request personal information unless it is necessary to offer you the services you are looking for here.
  • We do not share users’ personal data with anyone, except to comply with the law or in the event that we have your express authorisation.
  • Your personal data is not used for any purpose other than that expressed in this privacy policy.
Please note that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any of its contact forms where personal data is collected. Inffinit Hoteles and the website www.inffinit.es have adapted this website to the requirements of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of 21 December, known as the Regulation implementing the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI). On this website, users’ personal data is respected and looked after. As a user, you should know that your rights are guaranteed.

Data controller for your personal data

  • Identity of the Controller: Inffinit Hoteles, S.L.
  • Trading name: Hotel Inffinit Vigo
  • Tax ID (NIF/CIF): B27723410
  • Address: Marqués de Valladares 8, Vigo, 36201 Pontevedra
  • Email: vigo.hotel@inffinit.com
  • Activity: Hotel
For the purposes of the provisions of the aforementioned General Data Protection Regulation, personal data sent through the website forms will be processed as “Web Contacts” data. For the processing of users’ data, we implement all the technical and organisational security measures established in current legislation.

Principles applied

In the processing of your personal data, the following principles will be applied, which adjust to the requirements of the new European data protection regulation:
  • Principle of lawfulness, fairness, and transparency: Your consent will always be required for the processing of your personal data for one or more specific purposes, of which you will be informed in advance with absolute transparency.
  • Principle of data minimisation: Only data strictly necessary in relation to the required purposes will be requested.
  • Principle of limitation of the retention period: Data will be kept for no longer than necessary for the purposes of the processing, depending on the objective.
  • Principle of integrity and confidentiality: Your data will be processed in such a way as to guarantee adequate security of the personal data and to ensure confidentiality. You should know that all necessary precautions are taken to prevent unauthorised access or misuse of user data by third parties.

Obtaining the data

The personal data processed on www.inffinit.es comes from:
  • Contact form.
Anyone has the right to obtain confirmation as to whether or not personal data concerning them is being processed on www.inffinit.es. Interested parties have the right to:
  • Request access to personal data relating to the data subject.
  • Request its rectification or erasure.
  • Request the limitation of its processing.
  • Object to the processing.
  • Request data portability.
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where applicable, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case I will only keep it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. www.inffinit.es will stop processing the data, except for compelling legitimate grounds, or the exercise or defence of possible claims. As an interested party, you have the right to receive the personal data concerning you that you have provided to me, in a structured, commonly used, and machine-readable format, and to transmit it to another data controller when:
  • The processing is based on consent.
  • The data has been provided by the interested party.
  • The processing is carried out by automated means.
When exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller where technically feasible. Interested parties will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

Purpose

When a user connects with this website to contact the Inffinit Hoteles team, they are providing personal information for which www.inffinit.es is responsible. This information may include personal data such as your IP address, name, telephone number, email address, or other data provided in the message. By providing this information, the user gives their consent for their information to be collected, used, managed, and stored by www.inffinit.es, only as described in this Privacy Policy. There are other purposes for which your personal data could be processed:
  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
Other non-identifying data is also collected, which is obtained through cookies that are downloaded to the user’s computer when browsing this website, as detailed in the Cookies Policy following the Privacy Policy. The processing of data carried out for people who become followers on the social media official pages of www.inffinit.es will be governed by this section, as well as by those conditions of use, privacy policies, and access regulations belonging to the social network that applies in each case and previously accepted by the user of www.inffinit.es. It will process your data for the purposes of correctly managing its presence on the social network, informing about activities, products, or services of www.inffinit.es, as well as for any other purpose that social network regulations allow. Under no circumstances will follower profiles on social networks be used to send advertising individually. In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, www.inffinit.es will be responsible for processing the data corresponding to Web Contacts. www.inffinit.es does not sell, rent, or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. The categories of data processed are identifying data. Under no circumstances are specially protected categories of data processed. The personal data provided will be kept until its erasure is requested by the interested party.

Consent

The legal basis for the processing of your data is: consent. To contact, subscribe, or make comments on this website, consent to this privacy policy is required. The prospective or commercial offer of products and services is based on the consent requested from you, and the withdrawal of this consent will under no circumstances condition the execution of the subscription contract.

Recipients

Many tools used to manage your data are contracted from third parties. To provide services strictly necessary for the development of the activity, www.inffinit.es shares data with the following providers under their corresponding privacy conditions:
  • Google Analytics: a web analytics service provided by Google, Inc. Google Analytics uses “cookies”, which are text files placed on your computer, to help www.inffinit.es analyse how users use the website. The information generated by the cookie about your use of www.inffinit.es (including your IP address) will be directly transmitted to and stored by Google.
When browsing www.inffinit.es, non-identifiable data may be collected, which may include IP addresses, geographic location (approximate), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes that related to your browsing habits through third-party services. This website uses the following third-party analysis services:
  • Google Analytics
This information is used to analyse trends, administer the site, track users’ movements around the site, and gather demographic information about the user base as a whole.

Data security

www.inffinit.es is committed to the use and processing of users’ personal data, respecting their confidentiality and using it in accordance with its purpose, as well as complying with its obligation to store it and adapt all measures to prevent alteration, loss, unauthorised processing, or access, in accordance with the provisions of current data protection regulations. This website includes an SSL certificate. This is a security protocol that ensures your data travels integrally and securely; that is, the transmission of data between a server and a web user, and in feedback, is completely encrypted. www.inffinit.es cannot guarantee the absolute impregnability of the Internet and therefore the violation of data through fraudulent access to it by third parties. With respect to the confidentiality of the processing, www.inffinit.es will ensure that anyone authorised by www.inffinit.es to process customer data (including its staff, collaborators, and providers) will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

Accuracy and veracity of data

As a user, you are solely responsible for the veracity and correctness of the data you submit to www.inffinit.es, exonerating the website from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact form.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by www.inffinit.es in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to www.inffinit.es under the terms established in this Policy. This revocation will under no circumstances be retroactive.

Changes to the privacy policy

www.inffinit.es reserves the right to modify this policy to adapt it to new legislation or case law, as well as to industry practices.

Commercial emails

www.inffinit.es does not engage in SPAM practices, meaning it does not send commercial emails electronically that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility to give their express consent to receive the newsletter, independently of the commercial information specifically requested.